Please Read Carefully: This disclaimer sets out the important limitations of QuickAid's responsibilities. By using our platform, you acknowledge and accept these terms in full.
General Disclaimer
The information and services provided by QuickAid ("we," "us," or "our") are for general informational and connection purposes only. While we strive to maintain accurate and current information, we make no representations or warranties of any kind — express or implied — about the completeness, accuracy, reliability, suitability, or availability of the platform or any information, products, or services contained on it.
Any reliance you place on information from this platform is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor, or by anyone who may be informed of its contents.
Platform as a Marketplace
QuickAid operates as an online marketplace that connects users seeking services with independent service providers. We are a technology platform — not a service provider. Specifically, we are not:
All transactions, agreements, and services are entered into directly between users and service providers. We merely facilitate the introduction — the relationship, terms, and outcomes are entirely between both parties.
No Guarantee of Services
We do not guarantee any of the following regarding service providers listed on our platform:
- Quality: The professionalism, skill level, or competence of any provider
- Accuracy: The truthfulness of provider descriptions, credentials, or pricing
- Availability: That a provider will be available at any requested time
- Performance: That services will be completed to your satisfaction
- Safety: The physical safety of services or work performed
- Legality: That providers comply with all applicable laws and regulations
- Results: Any specific outcome from services rendered
Verification Process
While we conduct verification checks on service providers — including identity verification, background checks, and license review — please understand that:
- Verification does not guarantee quality, competence, or reliability
- We cannot verify every aspect of a provider's qualifications or history
- Information provided by providers may be inaccurate or outdated
- Background checks may not surface all relevant information
- Verification status can change at any time and should not be solely relied upon
We strongly recommend: Conduct your own due diligence, verify credentials independently, ask for references, and use your own judgment when selecting and engaging any service provider.
Reviews and Ratings
Reviews and ratings on our platform are submitted by users and reflect their personal opinions and experiences only. Please note:
- We do not verify the accuracy or authenticity of individual reviews
- Reviews may be biased, incomplete, exaggerated, or outdated
- Individual experiences may vary significantly
- Ratings do not predict or guarantee future service quality
- Some reviews may be fraudulent despite our moderation efforts
We moderate reviews to remove content that violates our guidelines but cannot guarantee that all reviews are genuine or fully accurate. Always use reviews as one of several factors in your decision — not the sole basis.
No Professional Advice
Nothing on QuickAid constitutes professional advice of any kind. We do not provide, and expressly disclaim providing:
- Legal advice or legal representation
- Financial or investment advice
- Medical, health, or clinical advice
- Tax or accounting advice
- Insurance recommendations
- Professional endorsements of any provider
For matters requiring professional guidance, always consult a qualified and licensed professional in the relevant field. Listings on our platform do not constitute professional referrals.
Third-Party Content and Links
Our platform may contain links to or content from third-party websites and services. Regarding such third-party content:
- We have no control over third-party content, accuracy, or availability
- We do not endorse or assume responsibility for any third-party content
- Third-party sites operate under their own terms and privacy policies
- Links are provided for convenience and do not imply affiliation or endorsement
- We are not liable for any loss or damage arising from use of third-party content
Payment and Financial Transactions
QuickAid does not process or intermediate payments between users and service providers. All financial arrangements are made directly between both parties. We are not responsible for:
- Payment disputes, chargebacks, or non-payment between parties
- Refund claims or compensation for unsatisfactory services
- Pricing inaccuracies published by providers
- Financial losses resulting from any transaction conducted via the platform
- Currency fluctuations or exchange rate issues
Always agree on clear pricing, payment terms, and cancellation policies with a provider before work begins.
Platform Availability
We aim to maintain a reliable and available platform, but we do not guarantee uninterrupted access. The platform may be temporarily unavailable due to:
- Scheduled or emergency maintenance and updates
- Technical issues, server failures, or infrastructure problems
- Third-party service outages beyond our control
- Cyberattacks or unforeseen security incidents
We are not liable for any losses, missed opportunities, or harm resulting from platform downtime or feature unavailability. Features may be modified, suspended, or discontinued at any time without prior notice.
Your Responsibilities
As a user of QuickAid, you bear personal responsibility for:
- Conducting thorough due diligence before hiring or engaging any provider
- Independently verifying credentials, licenses, and insurance
- Negotiating and agreeing on clear terms, scope, and pricing in advance
- Ensuring all engagements comply with local laws and regulations
- Your own personal safety and the safety of your property during service delivery
- Resolving disputes directly and in good faith with service providers
- Reporting any platform misuse, fraud, or safety concerns to us promptly
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- QuickAid shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages
- This includes damages for loss of profits, loss of data, reputational harm, personal injury, property damage, or any other intangible losses
- Our total liability to you for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim, or ₦10,000 — whichever is greater
- Some jurisdictions do not allow certain liability exclusions, so these limitations may not apply to you in full
Indemnification
You agree to indemnify, defend, and hold harmless QuickAid, its parent company (Coreline), affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
- Your access to or use of the platform
- Services you provided or received through the platform
- Your violation of this disclaimer or any applicable law
- Your violation of any rights of another party
- Any disputes you have with service providers or other users
Geographic Limitations
QuickAid operates primarily within Nigeria. If you access or use the platform from outside Nigeria:
- You do so at your own risk and on your own initiative
- You are solely responsible for compliance with local laws and regulations in your jurisdiction
- Services, providers, and features may not be available in all geographic areas
- Information on the platform may not be appropriate for or applicable in all jurisdictions
Changes to This Disclaimer
We reserve the right to update or modify this disclaimer at any time. Any changes will be posted on this page with an updated "Last Updated" date at the top. We may also notify you of significant changes via email or a platform notice.
Your continued use of the platform after changes are posted constitutes your acceptance of the revised disclaimer. If you do not agree with any changes, you should stop using the platform.
Governing Law
This disclaimer shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions. Any disputes arising from or relating to this disclaimer shall be subject to the jurisdiction of the courts of Nigeria.
Contact Us
If you have questions or concerns about this disclaimer, please reach out to our Legal Team:
QuickAid Legal Team
Email: support@quickaidng.com
Phone: +234 807 897 0306
Address: 12 Hospital Road, Jakpa Effurun, Warri, Delta State.
Important Notice
By using QuickAid, you confirm that you have read, understood, and agreed to this disclaimer. If you do not agree with any part of it, please do not use our platform. For your safety and protection, always exercise caution, conduct thorough research, and use your best judgment when engaging with service providers.
This disclaimer is effective as of December 31, 2025