Frequently Asked Questions

QuickAid is a platform that connects users with verified service providers in their local area. Whether you need a plumber, electrician, tutor, personal trainer, or any other service professional, we make it easy to find, compare, and book trusted providers.

It's simple! Search for the service you need, browse verified providers in your area, read reviews from other users, and contact providers directly through our platform. You can call, email, or message them to discuss your needs and schedule an appointment.

Yes! Searching for providers and contacting them through QuickAid is completely free for users. We make money by charging a small fee to service providers who want to be listed on our platform.

You can browse providers without an account, but creating a free account lets you save your favorite providers, leave reviews, track your service history, and get personalized recommendations. It only takes a minute to sign up!

Use our search bar on the homepage to enter the service you need and your location. You can also browse by category, filter by ratings, price range, availability, and distance. Each provider's profile includes their services, pricing, reviews, and contact information.

Yes! Every provider goes through our verification process, which includes identity verification, background checks (where applicable), and license verification for regulated professions. Verified providers display a blue checkmark badge on their profile.

Each provider's profile has contact buttons for phone, email, and WhatsApp (if available). Simply click your preferred method to get in touch. We recommend discussing your needs, confirming pricing, and scheduling before booking any service.

Absolutely! We encourage users to leave honest reviews after using a service. Your feedback helps other users make informed decisions and helps providers improve their services. You must have an account to leave a review.

First, try to resolve the issue directly with the provider. If you're unable to reach a resolution, you can report the issue to our support team through the "Report Issue" link in the footer. We take all complaints seriously and will investigate accordingly.

Click "Become a Provider" in the footer or header, fill out our registration form with your business details, upload required documents (ID, licenses, certifications), and submit for review. Our team typically reviews applications within 2-3 business days.

You'll need a valid government-issued ID, proof of business registration (if applicable), professional licenses or certifications for regulated services, insurance certificates (recommended), and photos of your work or portfolio. Requirements vary by service category.

We offer flexible pricing plans starting with a free basic listing. Premium plans include features like priority placement in search results, unlimited photos, analytics, and featured provider status. You can upgrade or downgrade anytime.

Keep your profile complete and up-to-date, respond quickly to inquiries, maintain competitive pricing, encourage satisfied customers to leave reviews, upload high-quality photos of your work, and consider upgrading to a premium plan for better visibility.

Yes! Log in to your provider dashboard to update your profile information, services, availability, photos, and contact details anytime. Changes are reflected immediately on your public profile.

We have a multi-step verification process including identity checks, document verification, background screening, and continuous monitoring through customer reviews. Providers who consistently receive negative feedback may have their accounts suspended or removed.

Yes. We use industry-standard encryption to protect your data. Your personal information is never shared with third parties without your consent. Read our Privacy Policy for complete details on how we collect, use, and protect your information.

Read their reviews and ratings, check their verification status, confirm their pricing and availability, ask about their experience and qualifications, request references if needed, and discuss the scope of work clearly before agreeing to any service.

Payment is arranged directly between you and the service provider. QuickAid does not process payments. Discuss payment methods, terms, and pricing with your chosen provider before work begins. We recommend getting written estimates for larger projects.

Pricing is set by individual providers. Many providers are open to negotiation, especially for larger projects or ongoing work. Contact providers directly to discuss pricing for your specific needs.

Try refreshing the page, clearing your browser cache, or using a different browser. If problems persist, contact our support team through the Help Center or Report Issue page. Include details about the issue and your device/browser information.

Yes! Our website is fully responsive and works on all devices. We're also working on dedicated mobile apps for iOS and Android, coming soon. Sign up for our newsletter to be notified when they launch.