Report issue - QuickAid - From Problem to Solution

Your Report Matters

We take all reports seriously and investigate each one thoroughly. Your report helps us maintain a safe and trustworthy platform. All reports are confidential.

Provider Issue

Report a problem with a service provider

Technical Issue

Report a bug or technical problem

Safety Concern

Report a safety or security issue

Report Details

Issue Type *

Provider Name (if applicable)

Your Name *

Your Email *

Your Phone Number

When did this occur? *

Detailed Description * The more details you provide, the better we can help

Upload Evidence (Optional) Screenshots, photos, receipts, or documents (Max 5 files, 10MB each)

Have you contacted the provider about this issue?

What outcome are you hoping for?

I confirm that the information provided is accurate to the best of my knowledge and I understand that providing false information may result in action against my account.

Your report is confidential and will be reviewed within 24-48 hours

Emergency Situations

If you are in immediate danger or experiencing an emergency, please contact local authorities immediately. For urgent safety concerns, call our emergency hotline at +234 807 897 0306 (available 24/7).

What Happens Next?

Our report review process

1. Report Received

You'll receive an immediate confirmation email with a reference number. Keep this for your records.

2. Investigation

Our team reviews your report, gathers additional information, and contacts relevant parties if needed.

3. Action Taken

Based on our findings, we take appropriate action which may include warnings, suspension, or removal.

4. Follow-up

We'll notify you of the outcome. Some details may be confidential for privacy reasons.