Report an Issue

Help Us Keep Everyone Safe

All reports are confidential and reviewed within 24–48 hours. Your feedback helps us maintain a trustworthy platform for everyone.

Your Report is Confidential

We take every report seriously and investigate thoroughly. Providing accurate information helps us act quickly and effectively. False reports may result in account action.

Provider Issue

Report a problem with a service provider's conduct or service

Technical Issue

Report a bug, error, or feature that isn't working correctly

Safety Concern

Report a safety, security, or inappropriate content issue

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Fill in as much detail as possible — it helps us investigate faster.

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Your report is confidential and will be reviewed within 24–48 hours

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Thank you for helping keep the platform safe. Our team will review your report and get back to you within 24–48 hours.

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Emergency Situations

If you are in immediate danger, please contact local authorities immediately. For urgent safety concerns, call our emergency hotline: +234 807 897 0306 (available 24/7).

Our Process

What Happens After You Report?

1

Report Received

You'll get an immediate confirmation email with a reference number. Keep it for your records.

2

Investigation

Our team reviews your report, gathers more information, and contacts relevant parties if needed.

3

Action Taken

Based on findings, we take appropriate action — warnings, suspension, or removal from the platform.

4

Follow-up

We'll notify you of the outcome. Some details may remain confidential for privacy reasons.